Privacy Policy
This Privacy Policy explains how PT Global Solusindo Gemilang collects, uses, protects, and manages personal information when you visit our website or communicate with our team.
Privacy at PT GSG
Last updated:
28 July 2026
This policy applies to information collected through www.ptgsg.com and direct communications related to our services.
Privacy Policy of PT Global Solusindo Gemilang
PT Global Solusindo Gemilang (“PT GSG”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy describes the types of information we may collect, the purposes for which we use it, the measures we take to safeguard it, and the choices available to you.
By accessing our website, submitting an inquiry, or communicating with our team, you acknowledge the practices described in this policy.
1. Information We Collect
We may collect information that you voluntarily provide when you complete a contact form, request a consultation, send an email, contact us through telephone or WhatsApp, submit documents, or otherwise communicate with us. This may include:
- Name, company name, position, and contact details;
- Email address, telephone number, and business address;
- Information about your project, land, licensing, investment, or consulting requirements;
- Documents and supporting data required to evaluate or deliver requested services;
- Correspondence, feedback, and records of communication with our team.
We may also collect limited technical information automatically, such as IP address, browser type, device information, referring page, pages visited, and approximate visit time through server logs, cookies, or analytics technologies.
2. How We Use Your Information
We may use the information collected to:
- Respond to inquiries and consultation requests;
- Assess requirements and prepare proposals for our services;
- Deliver licensing, land acquisition, regulatory, legal-administrative, and project consulting support;
- Verify information and coordinate activities related to an engagement;
- Maintain business records, manage client relationships, and provide service updates;
- Improve our website, communications, and service quality;
- Protect our website, systems, clients, and business against misuse, fraud, or security threats;
- Comply with applicable legal, regulatory, accounting, and contractual obligations.
Where required by applicable law, we will rely on an appropriate legal basis, including consent, contractual necessity, compliance with legal obligations, or legitimate business interests.
3. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential functions, remember preferences, understand website performance, and improve visitor experience. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.
If third-party analytics or embedded services are enabled, those providers may process limited technical data according to their own privacy policies.
4. Information Sharing and Disclosure
PT GSG does not sell or rent personal information. We may share information only when reasonably necessary with:
- Authorized employees, consultants, professional advisers, or service providers supporting our operations;
- Government institutions, licensing authorities, land agencies, or other relevant parties when required for an authorized service;
- Technology, hosting, communications, or document-management providers acting on our behalf;
- Regulators, courts, law-enforcement authorities, or other parties when required by law or necessary to protect legal rights and safety;
- A successor entity in connection with a legitimate merger, acquisition, restructuring, or transfer of business assets.
We require recipients to handle information appropriately and limit its use to the relevant purpose.
5. Data Security and Retention
We apply reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse. However, no internet transmission or storage system can be guaranteed to be completely secure.
Information is retained only for as long as reasonably necessary to fulfil the purposes described in this policy, complete an engagement, resolve disputes, enforce agreements, and meet legal, tax, accounting, or regulatory requirements. Information that is no longer required will be deleted, anonymized, or securely archived as appropriate.
6. Your Rights and Choices
Subject to applicable law and relevant exceptions, you may request access to, correction of, updating of, or deletion of your personal information. You may also withdraw consent where processing is based on consent, object to certain processing, or ask questions about how your information is handled.
To submit a request, contact us using the details below. We may need to verify your identity and the scope of your request before responding.
7. Third-Party Links
Our website may link to websites or services operated by third parties. PT GSG is not responsible for the privacy, security, content, or practices of those third parties. We recommend reviewing their privacy policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements. The revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact:
PT Global Solusindo Gemilang
Email: info@ptgsgemilang.com
Telephone/WhatsApp: +62 821 8888 8978
Website: www.ptgsg.com
Have a Privacy Question?
Contact PT GSG if you would like to ask how your personal information is handled or submit a data-related request.